Data Protection & Privacy

1. DATA PROTECTION AT A GLANCE

GENERAL
The following information is intended to provide you with an overview of what will happen with your personal data when you use our website. Personal data is all data with which you can be personally identified. You can find more detailed information on the topic in the data protection policy below.

DATA COLLECTION ON OUR WEBSITE
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in this website’s site notice.

HOW DO WE COLLECT YOUR DATA?
Your data may be provided by you. This may include data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This mostly includes technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

WHAT DO WE USE YOUR DATA FOR?
Some of this data is collected in order to guarantee error-free provision of the website. Other data may be used to analyze your user behavior.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?
You have the right to receive free information about the origin, recipient and purpose of your saved personal data at any time. You also have the right to request the correction, blocking or deletion of this data. To do so, or if you have any other questions about data protection, you can contact us at the address provided in our site notice at any time. You also have the right to complain to the responsible supervisory authority.
You also have the right to request the restriction of processing regarding your personal data in certain circumstances. You can find details in the data protection policy under ‘right to restrict processing’.

ANALYSIS TOOLS AND THIRD PARTY TOOLS
When visiting our website, your surfing behavior may be statistically evaluated. This mostly involves the use of cookies and analysis programs. Your surfing behavior is generally analyzed anonymously; this behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information in the data protection policy below.
You can object to this analysis. We will inform you of your option to object in this data protection policy.

 

2. GENERAL ADVICE AND MANDATORY INFORMATION

DATA PROTECTION
The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and always uphold statutory data protection regulations as well as this data protection policy.
Various personal data is collected when you use this website. Personal data is data with which you can be personally identified. This data protection policy explains what data we collect and what we use it for. It also explains how this occurs and to what end.
We must tell you that data transferred via the internet (e.g. by email communication) is not completely secure. It is not possible to fully protect your data from third party access.

INFORMATION ABOUT THE CONTROLLER
The controller for data collection on this website is:

SmartSim GmbH
Alfredstr. 81
45130 Essen
Germany

E-Mail: info@smartsim.energy
Web: www.smartsim.energy

The controller is the natural or legal entity that makes decisions about the purposes and methods of the processing of personal data (e.g. name, email address), either alone or with others.

YOUR DATA SUBJECT RIGHTS
You can exercise the following rights at any time using the contact details provided for our Data Protection Agent:

Information about personal data we have saved about you and its processing (article 15 of the GDPR),
Correction of incorrect personal data (article 16 of the GDPR),
Deletion of data saved by us about you (article 17 of the GDPR),
Restriction of data processing insofar as we are not permitted to delete your data due to statutory obligations (article 18 of the GDPR),
Objection to the processing of your data (article 21 of the GDPR) by us and
Data transferability (article 20 of the GDPR) insofar as you have consented to data processing or entered into a contract with us. If you request the direct transfer of data to another controller, this shall be honored insofar as technically feasible.

REVOCATION OF YOUR CONSENT TO DATA PROCESSING
Many data processing processes are only possible with your express permission. You can revoke any granted permissions at any time. An informal email stating as such is sufficient. The legality of any data processing up to the point of revocation shall remain unaffected.
Right to Object to Data Collection in Special Cases and Right to Object to Direct Advertising (Article 21 of the GDPR)
If data is processed based on article 6 paragraph 1 lit e or f of the GDPR, you have the right to object to the processing of your personal data for reasons relating to your specific situation; this also applies to any profiling supported by these provisions. You can find the legal basis for specific processing processes in this data protection policy. If you object, your personal data will no longer be processed by us unless we can prove compelling grounds that are worthy of protection and that outweigh your interests, rights and freedoms or if the processing serves to exercise or defend legal claims (objection in accordance with article 21 paragraph 1 of the GDPR).
If your personal data is processed to operate direct advertising, you have the right to object to the processing of personal data affecting you for the purpose of such advertising at any time; this also applies to profiling related to such direct advertising. If you object, your personal data will no longer be used for the purposes of direct advertising (objection in accordance with article 21 paragraph 2 of the GDPR).

RIGHT TO COMPLAIN TO THE RESPONSIBLE SUPERVISORY AUTHORITY
In the case of data protection violations, the data subject has the right to complain to the responsible supervisory authority (article 77 of the GDPR, §19 of the German Federal Data Protection Act). The responsible supervisory authority in matters of data protection is the state data protection agent for the state in which our company is based. You can find a list of data protection agents and their contact details here: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL AND/OR TLS ENCRYPTION
For security reasons and to protect the transfer of confidential content, such as orders and requests sent by you to us as the website operator, this website uses SSL and/or TLS encryption. You can identify an encrypted connection by the “http://” in the browser address bar changing to “https://” and the padlock symbol appearing in the address bar.
If SSL and/or TLS encryption is activated, the data that you transfer to us cannot be read by third parties.

OBJECTION TO PROMOTIONAL EMAILS
Contact details provided as part of our obligation to provide a site notice expressly may not be used to send unsolicited advertising or information materials. The website operator expressly reserves the right to take legal steps in the case of any unsolicited sending of advertising materials, such as spam emails.

 

3. DATA PROTECTION AGENT

LEGALLY REQUIRED DATA PROTECTION AGENT
We have appointed a Data Protection Agent for our company.

SmartSim GmbH
Alfredstr. 81
45130 Essen
Germany

E-Mail: info@smartsim.energy
Web: www.smartsim.energy

4. DATA COLLECTION ON OUR WEBSITE

COOKIES
This website uses cookies. Cookies do not cause any harm to your computer and do not contain viruses. Cookies serve to make our services more user-friendly, more effective and more secure. Cookies are small text files that are saved to your computer by your browser.
Most of the cookies we use are “session cookies”. These are deleted at the end of your visit. Other cookies remain on your end device until you delete them. These cookies let us recognize your browser the next time you visit.
You can adjust your browser settings so that you are informed each time a cookie is saved or to only allow cookies in certain situations, to generally reject cookies or to automatically delete cookies when you close your browser. If you do deactivate cookies, the function of this website may be limited.
Cookies that are essential to enable electronic communication or to provide certain functions requested by you (e.g. shopping cart function) are saved based on article 6 paragraph 1 lit f of the GDPR. The website operator has a legitimate interest in the storage of cookies to ensure the technically error-free and optimized provision of their services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are saved, these are handled separately in this data protection policy.

SERVER LOG FILES
The website provider automatically collects and saves information automatically transferred by your browser in server log files. This includes:
• Browser type and version
• Operating system used
• Referrer URL
• Host name of accessing computer
• Time of server request
• IP address

This data is not merged with data from other sources.
The basis for this data processing is article 6 paragraph 1 lit b of the GDPR, which permits the processing of data to fulfil a contract or precontractual measures.

REQUESTS VIA EMAIL, TELEPHONE OR FAX
If you contact us via email, telephone or fax, your data, including all resulting personal data (name, request), will be saved and processed by us for the purpose of processing your request. This data will not be passed on without your permission.
This data is processed based on article 6 paragraph 1 lit b of the GDPR insofar as your request is related to the fulfilment of a contract or the execution of precontractual measures. In all other cases, processing is based on your consent (article 6 paragraph 1 lit a of the GDPR) and/or our legitimate interests (article 6 paragraph 1 lit f of the GDPR) as we have a legitimate interest in the effective processing of your requests to us.
The data you transfer to us via the contact form will remain stored until you request its deletion, revoke your consent for its storage or the purpose of data storage no longer applies (e.g. once your request has been processed). Mandatory statutory provisions – especially statutory retention periods – shall remain unaffected.

 

5. ANALYSIS TOOLS

GOOGLE ANALYTICS
This website uses features of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies. These are text files that are saved to your computer and that facilitate the analysis of your website use. The information created by the cookie about your use of this website is generally transferred to a Google server in the USA and saved there.
The saving of Google Analytics cookies is based on article 6 paragraph 1 lit f of the GDPR. The website operator has a legitimate interest in the analysis of user behavior to optimize online services as well as advertising.

IP ANONYMIZATION
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google before leaving the European Union or the European Economic Area to be transferred to the USA. Only in exceptional cases will the full IP address be transferred to Google servers in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to create reports about website activity and to provide other services related to website use and internet use for the website operator. The IP address transferred from your browser as part of the use of Google Analytics will not be merged with any other Google data.

BROWSER PLUG-IN
You can prevent cookies from being saved by using the relevant settings in your browser software. However, we must inform you that you may not be able to use all functions of this website in full if you do so. You can also prevent the collection of data created by the cookie relating to your website use (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available via the following link: tools.google.com/dlpage/gaoptout.

OBJECTION TO DATA COLLECTION
You can prevent the collection of your data by Google Analytics by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data for future visits to this website: deactivate Google Analytics.
You can find more information on the use of user data by Google Analytics in Google’s data protection policy: https://support.google.com/analytics/answer/6004245?hl=en.

CONTRACT DATA PROCESSING
We have entered into a data processing contract with Google and uphold the strict regulations of the German data protection authorities regarding the use of Google Analytics.

DEMOGRAPHICS AND GOOGLE ANALYTICS
This website uses the “Demographics” feature from Google Analytics. This facilitates the creation of reports containing statements about the ages, genders and interests of website visitors. This data comes from Google’s interest-based advertising as well as third party visitor data. This data cannot be traced back to specific people. You can deactivate this function at any time by changing the advertising settings in your Google account or generally prevent the collection of your data by Google Analytics by activating “object to data collection”.

 

6. OUR SOCIAL MEDIA PRESENCE

LINKEDIN
We have a LinkedIn profile. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn has a certificate issued in accordance with the EU-US Privacy Shield. LinkedIn uses advertising cookies.
If you would like to deactivate LinkedIn advertising cookies, please use the following link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
You can find detailed information about how your personal data is handled in LinkedIn’s data protection policy:
https://www.linkedin.com/legal/privacy-policy

 

7. CHANGES
From time to time, it is necessary to adjust this data protection information to apply to data collected in the future. We reserve the right to change this content at any time. We will publish the changed version of this data protection policy here. You should therefore re-read the data protection policy when you return to our website.

Valid as of March 2019